March 16, 2020 in Uncategorized
TEMPORARY CLOSURE: March 16 – March 30
Direct all inquiries by e-mail to: email@example.com
Main Street Formals owners Robert and Kathleen Brunelle have made the tremendously difficult decision to suspend operations for two weeks to protect our staff and customers. After several days of experimentation with our business model, we concluded it was impossible to deliver our highly personalized service while simultaneously keeping our staff safe by practicing recommended social distancing measures.
As this situation evolves, so, too, may our policies, procedures, and reopening date. This is uncharted territory, so please be safe, and follow our social media feeds for updates.
How might this affect our customers?
RENTALS: If you have a rental scheduled over the next two weeks, your event is almost surely canceled, per the Governor’s order to cancel all gatherings of 25 or more. Please accept our condolences on what is surely an epic disappointment. We hope you will reschedule, but if you do not, your deposit will be 100% refunded. If your event is NOT canceled, please e-mail us, and Robert will come in personally by appointment to accommodate you/your group. Note: Robert will respectfully refuse to admit into the store anyone showing any sign of illness (cough, sneeze, runny nose, etc). Plan wisely, for there will be no refunds on anyone who cancels his order AFTER picking up.
RETAIL ITEMS & TAILORING: If you have a retail item here (or a garment you dropped off for tailoring) and you wish to pick it up, please e-mail us, at which point we will call for payment over the phone and we will make arrangements to be at the store. When you arrive, we will bring the item outside to your vehicle. If you have suits on order for a wedding, we will postpone fittings and tailoring on them and hold them for you until you reschedule.
EMERGENCIES: If you have a clothing “emergency,” please reach out by e-mail, and we will help however we can.